Managing Your Fleet Supply Chain

Vendor Management is a process to extract value out of your suppliers in the long term.

Effective management involves striking a balance of cost control and risk reduction whilst consistently delivering good quality services.

Vendor relationships are a two-way process, so we ensure we support vendors to provide the best possible service which aligns with your organisation’s objectives.

Fleet Vendor Management Services

Our Fleet Vendor Management Solution

At EVP Solutions, our experts combine deep domain expertise with extensive fleet management skills to provide a best-in-class vendor management service.

Years of experience and understanding enable us to structure contracts to the benefit of our clients and understand what vendors will tolerate and what they can deliver. We work with a broad range of fleet suppliers which allows us to understand what levels of service should be expected and use our supplier leverage to address performance issues should they arise, keeping your fleet operations safe and efficient.

We consolidate management information into one dashboard, which gives a central viewpoint of fleet contracts and supplier performance. The system also allows us to make accurate comparisons across our customer base and facilitate evidence-based decisions.

Please take a look at our most recent case studies or get in touch with a member of our team for more information.

The Benefits of Vendor Management

Vendor Management Challenges

The Vendor Management Process

Set the Strategy

Establish SMART objectives with a broad group of stakeholders who have an interest in the fleet.

This way, all stakeholders know they have had input into the process and their needs addressed. It also ensures the supplier uses the correct metrics rather than what the supplier wants to report.

Assign Roles and Responsibilities

Include the Vendor’s and the customer’s responsibilities, so everyone within the process knows what they are signing up to.

Seek representation from across regions or divisions to ensure you cover all business needs.

Tier roles according to a RACI matrix, so you only engage stakeholders where they need to be.

Consolidate Information

Gather relevant information from across the supply chain both internally and from the Vendor.

Data will come from various sources and may involve data in different formats and across different time zones. In these instances, normalise and link data together where appropriate and add value to any analysis you are likely to conduct.

Set Performance Criteria

Criteria may vary according to service provision and should link to the overall strategy.

Areas such as driver satisfaction will form part of this and business-related commercial indicators such as cost, quality, and delivery.

Jointly assess risks over the contractual term and establish joint plans to address issues at different thresholds.

Agree and Implement

At the end of the agreement, both parties will need to formalise the vendor management process and commit to managing the process together.

The process should always strike a balance using empirical data and human qualitative input.

If you would like to talk about how we can help manage your vendors, please contact us.